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Server Repair Technician
| Company | Aristocrat Leisure |
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| Location | Tulsa, OK, USA |
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| Salary | $19.92 – $36.99 |
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| Type | Full-Time |
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| Degrees | Associate’s |
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| Experience Level | Senior |
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Requirements
- A Vocational degree or equivalent work experience in electronics, computer assembly/repair, or another technical field is required.
- An associate’s degree in an electronics-related field is preferred.
- 3 – 5 years of electro-mechanical assembly & test experience is preferred.
- Demonstrated proficiency with Microsoft Office Suite.
Responsibilities
- Build, set up, and configure various server platforms and Ethernet devices, following detailed manufacturing work instructions and complying with gaming regulations and other defined requirements, internal and external to VGT.
- Install drivers and software onto 10/100/1000MB wired Ethernet controllers, data storage devices, network interface cards, and other network devices to prepare server equipment for subsequent functional testing.
- Perform prescribed test procedures on server equipment, including trying to replicate customer-reported issues on returned servers, and then troubleshooting and correcting the root causes of the issues.
- Identify significant and/or recurring technical and/or quality problems with server equipment, as well as server build processes and systems, and report to Production leadership. Assist with the development and implementation of solutions to address issues.
- Coordinate and manage efforts to develop and implement solutions to address technical and/or quality issues within the equipment.
- Complete administrative functions related to business and regulatory requirements, accurately documenting work performed and submitting timely reports.
- Provide advanced troubleshooting support to assigned work areas.
- Communicate and collaborate with various departments, including Field and Network Engineering, Inventory, Compliance, and Logistics, to understand server build requirements and get server equipment processed.
- Provide technical subject matter expertise and hands-on/on-the-job training/coaching to peers, as needed.
- Perform other duties and tasks as assigned by leadership.
Preferred Qualifications
- Previous team or project leadership experience is desired.
