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Senior Trade Support Engineer
| Company | DRW |
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| Location | Chicago, IL, USA |
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| Salary | $130000 – $250000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 5-10+ years working in trade support, site reliability engineering or related fields
- Bachelor’s degree in STEM or related field
- Basic networking knowledge, including TCP/IP, DNS, DHCP and common network troubleshooting tools
- Familiarity with trading platforms and financial markets
- Experience working in a production Kubernetes environment
- Strong problem-solving skills and the ability to troubleshoot technical issues under pressure
- Excellent communication skills, both written and verbal
- Thrives in high-pressure situations while working alongside traders, developers and other engineering teams
- Experience with scripting languages (e.g. Python, Bash, PowerShell) for automation tasks
- Knowledge of Linux/Unix environments
Responsibilities
- Maintaining the health and availability of a world class trading eco-system
- Responding to support requests from our traders and software engineers
- Liaising with external trading partners, such as financial exchanges and clearing firms, to resolve technical problems
- Onboarding new trading desks, trading systems and technologies
Preferred Qualifications
No preferred qualifications provided.
