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Senior Telecommunications Specialist

Senior Telecommunications Specialist

CompanyDuke Energy
LocationCincinnati, OH, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Must have at least three (3) years’ experience as a Telecommunications Specialist.
  • Must be capable of directing the work of employees in this and lower classifications.

Responsibilities

  • Perform the installation, programming, testing, and maintenance of various types of Telecommunications equipment and systems.
  • Determine or validate the root cause of the failure by troubleshooting at the system level once trouble ticket received.
  • Using appropriate test equipment and standards to determine problem of equipment/component/interface.
  • Restore service by replacing bad part/card/equipment.
  • Communicate restoration activities and status with Network Operations Center (NOC) and Customers.
  • Update trouble ticket data with resolution and actions performed.
  • Update any required documentation and submit to Engineering for approval and filing.
  • Read and understand Project Installation Instructions.
  • Confer directly with Engineering and/or Project Managers on project details and related issues.
  • Acquire all parts/equipment required and specified by Engineering/Project Managers.
  • Communicate with NOC and Customers before performing installation work that may cause outages or system alarms.
  • Install, test, and turn-up equipment/systems.
  • Complete supporting project documentation.
  • Update any required or ‘As-Built’ documentation and submit to Engineering for approval and filing.
  • Receive preventive maintenance work assignment from management.
  • Perform preventive maintenance activities pursuant to established processes and procedures.
  • Document preventive maintenance activities, test results, and problem resolution actions taken.
  • Instructs and assists employees in this and lower job classifications in their work, standard practices and procedures as assigned.
  • Performs other similar or less skilled work, as assigned.

Preferred Qualifications

    No preferred qualifications provided.