Senior Technical Writer

Minimum of three (3) years of relevant experience as a technical writer or a combination of education, training and experience.
Ability to learn software products and take complex, technical material and discern information relevant to end users.
Skilled in organizing, managing and tracking multiple tasks and assignments with frequently changing priorities in a fast-paced environment.
Strong decision-making and problem-solving abilities.
Excellent interpersonal and communication skills, both written and verbal.
Ability to work independently as well as collaboratively in a team environment.
Proficiency in content management tools and technical writing best practices.
Ability to build and maintain strong relationships with internal and external stakeholders.
Capable of resolving complex challenges and working on high-impact projects.
Strong editing skills, with attention to detail while maintaining a big-picture perspective.
Experience in engaging with various stakeholders to gather requirements and provide updates on project progress.
Experience in providing peer guidance on documentation best practices.
Ability to adapt to new tools, technologies, and methodologies to enhance communication effectiveness.

Learn software products to write clear, concise and accurate end-user documentation.
Collaborate with subject matter experts, product managers and other stakeholders to gather and validate technical information.
Review and edit content created by other team members to ensure high-quality documentation.
Implement and improve documentation processes and standards.
Understand the branch audience to improve documentation usability and effectiveness.
Make independent and timely decisions regarding documentation and project tasks.
Participate in product development and internal meetings to ensure timely documentation updates.

No preferred qualifications provided.