Senior Technical Program Manager II

Bachelor’s degree in Computer Science, Software/Electrical Engineering, Data Science, or other related field
10+ years professional experience in leading and managing system/software delivery, with at least 7+ specifically in a technical program management role
High degree of competency and proven success with project management including: Agile Software Development Lifecycle methodology, identifying and managing risks, tracking dependencies and milestones, and communicating overall project status
Evidence in work history of owning and driving large, ambiguous technical software programs
You are able to learn quickly and cannot only deal with ambiguity, but can effectively partner with others to reduce ambiguity
Strong interpersonal skills including mentoring, coaching, collaborating, influencing and team building
Strong written and verbal English communication skills

Lead execution across product management, engineering, and design teams to build excellent, data-driven project plans and schedules
Drive process improvements in your space to build better faster so the teams are more effective and can deliver with higher velocity because of your impact
Own your dependencies & invent and simplify as you face challenges pushing everyone towards the right outcome
Tracking all major risks/issues/roadmaps and ensure clear communication of issues
Build trust with senior leaders by aligning your priorities with theirs, providing timely, accurate, and succinct status updates, and helping other teams when needed
Leading by example with thoroughness, detail, and care for our customers
Work with all levels of technical staff across software and hardware engineering earning their trust, holding them accountable and problem solving alongside them
You’ll help teams capture and improve detailed process and software architectural documentation as needed
Communicate regularly and effectively with our teams in Seattle, Scottsdale, Vietnam and Finland

Experienced with enterprise SaaS or other mission critical software product is a plus
Experienced with cloud IaaS and PaaS offering such as AWS and Azure is a plus