Senior Technical Program Manager

Minimum 8 years project / program management experience (SaaS applications, Software development, consulting)
Minimum 3 years leading multiple large projects in an enterprise environment including partners from all different levels of leadership
Combination of technical project management, testing management, release management and operational excellence
Previous experience with Agile Methodologies
Strong communication skills, including the ability to summarize complex system functionality for the business user

Develop and maintain standards for project management activities including, but not limited to, capturing requirements, establishing frequent communications, detailed documentation, identifying risks, and accurate timelines
Plan, manage, and schedule software delivery through the release lifecycle
Be a conduit for communication, coordinating project meetings with partners as well as regular communications with the Business Systems teams
Manage/Supervise QA processes to ensure projects meet required specifications for quality, function, and reliability prior to delivery
Support the creation/management of projects/users/workflows/reports in our project management platforms
Work within a hybrid agile/waterfall development environment, updating stories and Kanban Boards, as well as detailed project plans and roadmaps to drive visibility and timeline completion of scheduled work
Be an integral part of a highly technical team with high expectations on their ability to deliver quality tools on a regular basis

Any Project Management, Agile, Testing Certifications (i.e. PMP, CSM, etc.)
Release Management experience
Test Management experience
Experience using various PM tools including ServiceNow SPM, Jira, and Confluence