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Senior Technical Program & Business Operations Manager
| Company | Woven |
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| Location | Palo Alto, CA, USA |
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| Salary | $161000 – $264500 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- BA/BS in Computer Science, Information Systems or equivalent degree/experience
- 8+ years of technical program/project/relationship management experience
- Excellent leadership skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels
- Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries
- Outstanding communication skills appropriate for executive-level audiences, visually communicating goals of the program, relationship to business goals, and other relevant success criteria
- Motivated self-starter with an attention to detail, but who’s also flexible and able to innovate under new and/or changing conditions
- Experience leading IT projects with multiple dependencies and constraints
- Proficiency with Jira software for managing EPICs, Stories, Tasks, and creating of reports/dashboards
- Ability to build relationships with and manage diverse stakeholders remotely
- Experience working in a high-velocity, dynamic environment
- Understanding of IT SDLC process for software development
- Experience working with Agile development teams: Agile Scrum Master.
Responsibilities
- Assist IT Leaders with IT Portfolio management activities, including process definition, intake, governance, and reporting
- Understand the external environment, overall company strategy, and program outcomes to maintain focus and if needed, drive pivots and tradeoffs throughout the program.
- Develops end-to-end plans and applies the right program management methodologies, tools, and skills to develop a detailed execution approach that is the right fit for the program
- Build strong trust-based teams and thoughtful change management plans to lead and influence a cross-functional team to achieve a shared goal
- Drive for improvement by leveraging best practices and creating and documenting repeatable frameworks. Invest in building capability in others for managing of projects, programs, and portfolios to deliver outcomes at scale
- Apply appropriate SDLC methodologies to programs
- Identify technical dependencies and any gaps, determines capabilities needed and engages the proper technical experts to solve the problem, and determines a solution.
- Deliver on engineering and operational excellence
- Solve for technology risks/issues and drives response plans, communication (up, down, and out) and resolution
- Assist with review of our SaaS application inventory for cost, usage and security
- Track and report on IT QBR and OKR metrics
- Create reports for project progress and delivery to team members and leadership
- Help to manage our Jira projects for proper content and organization. Develop the necessary dashboards and reports to serve IT PMO reporting needs.
Preferred Qualifications
No preferred qualifications provided.
