Skip to content
Senior Staff Outbound Product Manager – Insurance Vertical
| Company | ServiceNow |
|---|
| Location | San Francisco, CA, USA |
|---|
| Salary | $187600 – $328300 |
|---|
| Type | Full-Time |
|---|
| Degrees | |
|---|
| Experience Level | Senior, Expert or higher |
|---|
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 12+ years in Product Management, GTM, or equivalent leadership roles within or supporting the Insurance industry
- Deep knowledge of Insurance processes (claims, underwriting, servicing, distribution)
- Experience embedding AI into insurance workflows (e.g., claims triage, automated intake, fraud detection)
- Proven success with CRM/BPM solutions, especially with complex industry-specific data models
- Strong experience influencing and executing GTM strategy across cross-functional teams
- PaaS/SaaS experience, ideally with workflow or case management platforms
- Excellent written and verbal communication; ability to create compelling customer-facing content
- Collaborative team player with a strong executive presence
Responsibilities
- Drive thought leadership and content strategy focused on Insurance use cases, such as claims servicing, underwriting coordination, FNOL automation, and policyholder engagement.
- Understand customer needs and success metrics to: Influence roadmap decisions with Inbound Product Management; Provide insights to ensure product-market fit across insurance segments (e.g., life, P&C, reinsurance)
- Create best-practice assets, playbooks, and industry solution briefs for Insurance customers and partners.
- Serve as the product evangelist and trusted advisor for insurance carriers, brokers, and ecosystem partners.
- Collaborate closely with: Strategic partners (e.g., core platform vendors, insure techs, system integrators); Product Marketing to craft messaging aligned to Insurance personas; Product Success and Technical Alliances for partner and customer enablement
- Lead cross-functional execution of GTM strategy and product launches specific to Insurance verticals
Preferred Qualifications
No preferred qualifications provided.
