Senior Specialist – Merchandise & Inventory Systems
| Company | Princess Polly |
|---|---|
| Location | Hollywood, Los Angeles, CA, USA |
| Salary | $90000 – $105000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 3+ years in retail operations, inventory control, or merchandise systems
- Strong understanding of inventory flow between DC, ERP, POS, and in-store systems
- Experience with RFID systems, Shopify POS, and/or ERP platforms like NetSuite
- Analytical mindset with strong proficiency in Excel/Google Sheets; able to tell the story behind the data
- Exceptional attention to detail and ability to manage multiple competing priorities
- Comfortable working in cross-functional teams and collaborating across departments
- Solution-oriented, proactive, and adaptable in a fast-paced retail environment
Responsibilities
- Act as the primary Store Ops liaison between Retail, DC and HQ teams to optimize merchandise flow from DC to store
- Own inventory system configuration and maintenance across retail platforms (e.g., RFID, POS, WMS)
- Ensure inventory accuracy through proactive auditing, data reconciliation, and exception reporting
- Analyze and report on inventory trends, discrepancies, and system sync issues; recommend corrective actions
- Support pre-opening system setup for new stores – validating integrations, POS/ERP sync, inventory counts, and cycle counting processes
- Document and maintain retail SOPs around merchandise systems and stockroom best practices
- Assist in developing scalable store processes that support retail KPI targets for inventory health
- Provide issue tracking and root cause analysis for inventory-related system issues
- Collaborate with cross-functional partners to roll out best practices and technical onboarding for store teams
- Coordinate with cross-functional partners on inventory initiatives and integration testing
- Conduct functional UAT for system updates or new tool implementations impacting inventory
- Support inventory system escalations from stores and partner teams and triage with appropriate tech support or vendors
- Drive continuous improvement in the store stockroom experience through system insights and process refinement
Preferred Qualifications
- Experience supporting store openings or retail rollouts is a strong plus
- Familiarity with retail KPIs related to inventory health (shrink, cycle count accuracy, OOS, etc.)