Senior Specialist II – Customer Demand Planning

Senior Specialist II – Customer Demand Planning

Requirements

• Bachelor’s degree preferred
• CSCMP, APICs or other related Supply Chain Management Designation would be preferred
• Must have strong Microsoft office skills, especially in PowerPoint and Excel
• Strong interpersonal skills, able to interact comfortably with a wide range of levels in organizations: from senior executives to support staff within and outside of the company
• Strong oral and written communication skills
• Process improvement skills
• Minimum 5 years’ experience in a relevant field preferred preferably with CPG/Electrics industry
• Prior experience with Supply Chain Management and inventory management is preferred
• Machine Learning/Big Data experience specifically within CPG/Electronics industry

Responsibilities

• Responsible to work with large and complex accounts with large revenue profile, number of retail locations and number of SKUs to be managed
• Responsible for account level (customer) forecast consolidation, Collaborative Planning Forecast and Replenishment (CPFR) Analysis and Purchase Sales Inventory (PSI) Analysis
• Responsible for developing and maintaining rolling SECA MX level forecast (AP1+AP2) for the Account, leveraging analytics, Account inputs, CPFR
• Advocates for their AP2 forecast suggestions by leveraging analytics and KPIs
• Works closely with their Portfolio leaders to execute changes into the system (GSCM)
• Attend the weekly CPFR meeting with inventory analysts, customer and sales representative (Review of Purchase Order Submission, order forecast, product transition and account issues etc.)
• Responsible for Drop Order (DO) creation, allocation, back order reports and order monitoring
• Monitor historical sales trend and inventory level to provide Sell In, Sell Through, and Sell out forecast using Samsung internal systems
• Work with logistics team to help coordinate direct and hub shipments (On Time Delivery appointment issues)
• Report issues and gaps to account managers and perform root cause analysis for resolution
• KPI Monitoring and Analysis (Sales, aging, forecast accuracy, inventory management, weeks of supply)
• Minimize Compliance Charges, and participate in post-audit reviews (as needed)
• Review sales progress and identify gaps to plan and ensure appropriate recovery plans are developed by key stakeholders
• Review appointments relative to Planned Goods Issued requirements / Update forecast for early or Late Goods Issued
• Weekly and daily Supply Chain Management reporting in support of leadership and internal stakeholders
• Recommend best practices regarding SCM processes and policies. Actively apply a continuous improvement approach to work processes, including process automation, where applicable
• Support the standardization and implementation of Supply Chain Management operating procedures

Preferred Qualifications

• Bachelor’s degree preferred
• CSCMP, APICs or other related Supply Chain Management Designation would be preferred
• Minimum 5 years’ experience in a relevant field preferred preferably with CPG/Electrics industry
• Prior experience with Supply Chain Management and inventory management is preferred
• Machine Learning/Big Data experience specifically within CPG/Electronics industry