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Senior Special Claims Investigator

Senior Special Claims Investigator

CompanyAmerican Financial Group
LocationCincinnati, OH, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor’s Degree in Criminal Justice, Risk Management and Insurance, Business Administration, or a related field or equivalent experience.
  • Generally, a minimum of 6 years of casualty claim handling experience with some Criminal Investigation or Fraud Detection experience.
  • Strong knowledge of Claims investigation laws and regulations.
  • Ability to identify and address subtle details that could impact the outcome of an investigation.
  • Demonstrated advanced ability to organize and prioritize caseloads, ensuring timely completion of investigations.
  • Excellent interpersonal and communication skills to collaborate with appropriate parties to ensure thorough and accurate claims settlements.
  • Proven ability to handle confidential information with discretion.
  • Excellent analytical skills with the ability to use data to analyze situations, identify problems, and develop effective solutions.

Responsibilities

  • Detects and prevents fraudulent claims through meticulous investigation and complex analysis.
  • Analyzes and interprets data to identify inconsistencies, potential fraud, and the overall legitimacy of claims.
  • Prepares comprehensive reports summarizing investigation findings and recommends claim approval or denial.
  • Evaluates claims and may recommend courses of action to management.
  • Ensures claims are settled accurately and fairly, minimizing fraudulent activities and protecting the company’s financial interests.
  • May present evidence and/or deliver testimony in situations where law enforcement agencies seek prosecution.
  • Contributes to the continuous improvement of investigation processes and techniques, enhancing overall efficiency and effectiveness.
  • May contribute to the development of program awareness initiatives or facilitate training sessions focused on the detection, deterrence, and prevention of fraudulent activities.
  • Performs other duties as assigned.

Preferred Qualifications

  • Continuing progress toward and/or the completion of a professional designation preferred, such as Certified Insurance Fraud Investigator (CIFI), Certified Fraud Examiner, or Private Investigator license from a National Investigation Organization or State Agency.