Senior Solution Consultant – Commercial Communities West
| Company | ID.me |
|---|---|
| Location | Mountain View, CA, USA, United States |
| Salary | $200000 – $265000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Recent experience doing software Solution Consultant/Sales Engineering
- Technical expertise with APIs, federated protocols, and state agency customer environments
- Experience with OIDC, SAML, OAuth, and IAM platforms like Okta
- Ability to diagnose and document customer technical and business requirements
- Experience with standard network security protocols (OAuth 2.0, SAML 2.0, OIDC)
- Hands-on experience with web development (JavaScript, HTML, frontend frameworks)
- Exceptional speaking, writing, and presentation skills to all audiences
Responsibilities
- Leverage technical expertise with APIs, federated protocols, and state agency customer environments to drive sales strategy and success
- Diagnose and document customer technical and business requirements
- Design and configure solutions that address customers’ unique needs and offer the most value from ID.me’s products
- Develop and configure demos that position differentiated solutions
- Quantify the business and technical value of ID.me in solving customer problems
- Execute Proofs of Concept with complex use cases and integrations
- Write accurate and compelling RFP content that position a unique ID.me solution
- Craft reusable technical content such as whitepapers, playbooks, and how-tos
- Develop and maintain relationships with the technical representative(s) at the customer
- Mentor teammates and share technical expertise and industry knowledge
- Distill, prioritize, and communicate product feedback to internal teams
- Present at marketing events, trade shows, and user conferences
Preferred Qualifications
- At least 5 years of solution consulting experience directly supporting an Account Executive as a team/partner, particularly with pre and post-sales engineering
- Coding bootcamp experience is a big plus!
- Experience working (preferably in a sales capacity) for Government customers or E-commerce/Marketing solutions is a big plus
- Background with Identity and Access Management concepts and platforms is a strong plus
- Adaptability, excitement for the problem, and a passionate energy make this a good fit
- Willingness to travel as needed
- Bachelor’s degree in Engineering, Computer Science, MIS or similar preferred