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Senior Software Support Engineer

Senior Software Support Engineer

CompanyAdaptavist
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Strong experience with Groovy, Java, or JavaScript
  • Advanced troubleshooting skills
  • Excellent communication and the ability to translate complex tech talk into user-friendly guidance
  • A team player with leadership skills
  • Cloud & Data Center experience
  • Passion for continuous improvement

Responsibilities

  • Dive into complex technical issues, troubleshoot, and provide world-class support for our ScriptRunner product suite
  • Help users maximise the value of our products by sharing best practices and innovative solutions
  • Work closely with engineering, product, and customer success teams to flag bugs, suggest features, and continuously improve our products
  • Support junior engineers, share knowledge, and foster a collaborative and positive team culture
  • Keep up with industry trends, refine processes, and champion excellence in everything you do

Preferred Qualifications

    No preferred qualifications provided.