Senior Software Engineer II - Agentic AI Platform

Senior Software Engineer II – Agentic AI Platform

A strong foundation in computer science and software engineering, coupled with expertise in building scalable systems.
A deep understanding of clean, modular, and scalable API design.
A passion for optimizing systems and improving performance.
Strong communication skills to effectively articulate rationales and design approaches.
A bachelor’s degree or higher in computer science or a related field.
5+ years of professional development experience, specifically in building systems at scale.

Construct an extensive product infrastructure, complete with user-friendly interfaces that empower engineers and configurators to effortlessly customize and optimize generative AI models.
Design scalable API abstractions for our conversation platform, which supports all popular chat clients and offers a neutral API for developing other parts of the engineering system.
Optimize the dialog engine to accommodate a wide range of conversational features, leveraging private domain knowledge unique to each enterprise customer in the cloud, and enable real-time multilingual translation.
Champion the best practices for coding patterns, API design, scalability, robustness, and optimization.
Provide comprehensive insights and visibility into the performance of our conversational AI product.
Collaborate closely with ML engineers, application engineers, product teams, and customer support teams to drive the development of new features and scalability initiatives.