Senior+ Software Engineer – Cloud Customer Experience
| Company | Crusoe |
|---|---|
| Location | San Francisco, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Customer-Centric Mindset: A passion for creating intuitive, high-quality solutions that directly impact customer success and satisfaction.
- Professional Experience: 5+ years of software development experience, including programming with modern compiled languages such as Go, Rust, Java, or C++.
- Cloud Expertise: Proven ability to design and scale fault-tolerant distributed systems and develop managed cloud services.
- Technical Proficiency: Strong fundamentals in data structures, algorithms, microservices, and infrastructure tools like Docker, Kubernetes, Terraform, and CI/CD systems.
- Collaboration Skills: Ability to work with cross-functional teams to align priorities and deliver customer-first solutions.
- Mentorship Abilities: Experience guiding engineers, improving hiring and onboarding processes, and driving team growth.
- Communication Skills: Exceptional ability to articulate complex ideas and align technical solutions with customer needs.
Responsibilities
- Design and Deliver Customer Solutions: Build scalable, reliable cloud services, such as storage, monitoring, user features, and logging systems, tailored to customer needs.
- Focus on Customer Empowerment: Partner with customer success and operations teams to create intuitive tools that enhance the end-user experience.
- Automate and Optimize: Develop automation software that simplifies infrastructure deployment and management for seamless customer operations.
- Innovate: Implement features that differentiate Crusoe Cloud, focusing on operational efficiency, low-touch adoption, turn-key AI services and scalability.
- Collaborate Across Teams: Work closely with cloud support, engineering, and site reliability teams to align technical solutions with customer feedback and operational goals.
- Mentor and Lead: Guide engineers through design discussions, code reviews, and best practices, fostering a culture of technical excellence and customer-centricity.
Preferred Qualifications
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No preferred qualifications provided.