Senior Software Engineer

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
5+ years of hands-on software development experience
Proficiency in one or more programming/scripting languages such as JavaScript, Python, or Groovy
Familiarity with applying AI to real-world use cases such as automation, data analysis, NLP, or intelligent recommendations
Strong knowledge of REST APIs, databases, and software development practices
Deep experience with the Atlassian suite (Jira, Confluence, Jira Service Management – Data Center)
Experience managing and supporting third-party Jira add-ons (e.g., Advanced Roadmaps, Structure, etc.)
Familiarity with enterprise integration platforms and tools; experience connecting Jira with platforms such as ServiceNow, Okta, or Slack is a plus
Working knowledge of SDLC methodologies and Agile frameworks
Atlassian certification is a plus

Design, develop, test, and deploy scalable and maintainable software applications
Lead technical design and implementation efforts for internal software systems and integrations
Collaborate with cross-functional teams to define and deliver new features and system improvements
Integrate corporate tools (on-premises, AWS, and SaaS) for provisioning, configuration management, and reporting
Design and implement AI-driven enhancements to existing workflows and business processes
Support and enhance Jira and Confluence environments, including project migrations (from cloud and data center), configuration, and plugin management
Serve as part of the IT Atlassian team to maintain and optimize Jira/Confluence Data Center instances
Troubleshoot system and user-level issues and implement scalable, long-term solutions
Develop and maintain technical documentation, user guides, and training materials
Build automations using scripting languages (e.g., Groovy, Python), including the use of AI/ML libraries or APIs where applicable