Senior Site Reliability Engineer

Senior Site Reliability Engineer

Requirements

• Bachelor’s degree in computer sciences or related field; or high school degree/general education diploma and 4 years of relevant experience in lieu of degree.
• 7+ years of experience in systems engineering.
• 7+ years of work and/or formal classroom experience with modern application design and cloud environments.
• 7+ years of work and/or formal classroom experience working with software development and operations teams.
• Authorized to work in the Unites States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Responsibilities

• Lead engineering efforts leveraging Amazon Web Services (AWS) or other cloud technology platforms, Ansible, Python, Bash, Java, JavaScript, Linux.
• Champion security and encryption best practices.
• Responsible for designing, building, maintaining, and scaling production services and server farms across multiple data centers for complex and data-intensive cloud services.
• Design and enhance software architecture to improve scalability, service reliability, capacity, and performance.
• Write automation code for provisioning and operating infrastructure at massive scale.
• Work with development teams to make sure the applications fit nicely within the infrastructure and scalability/reliability is designed and implemented from the grounds up.
• On-call rotation supporting the infrastructure.
• Troubleshoot incidents, formulate theories and test your hypothesis, and narrow down possibilities to find the root cause.
• Write postmortem reviews and remediation recommendation.
• Identify bad trends before they become problems; respond to automated system alerts, effectively troubleshoot system errors and work incidents to return systems to normal operating conditions.
• Author and update high-quality documentation of all relevant specifications, systems and procedures.
• Research and select toolsets for improving service delivery and expanding capabilities.
• Maintain and manage the SRE backlog of technical debt to deliver automation workflows for deploying infrastructure and applications.
• Engage with cross-functional project and program management teams on architectural design and review sessions.
• Implement effective, value driven processes to deliver innovative solutions that meet business requirements.
• Develop, collect and dashboard key performance indicators (KPI) to measure and report on service level objects and availability.
• Mentor engineering team members by implementing a peer review process.
• Ensure the SRE peer review process is followed to deliver high quality code.
• Other duties as assigned.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Regular and reliable attendance.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between Madison locations.

Preferred Qualifications

• 7+ years of experience developing highly available systems architecture using modern technologies.
• Track record in successfully addressing performance, scalability and latency challenges.
• AWS Solutions Architect, AWS SysOps Administrator, or AWS Developer certification.