Senior Sales Support Specialist – Amazon
| Company | Columbia Sportswear Company |
|---|---|
| Location | Seattle, WA, USA |
| Salary | $97900 – $163400 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Business Administration, Marketing or related field.
- 8+ years’ experience of wholesale industry, apparel a plus!
- Proficient with MS Outlook, Word, and PowerPoint.
- Proven people manager and be able to manage a team.
- You understand the wholesale landscape and have a strong sales operations expertise in account services, and love leading a team.
- Have an established track record as a proven sales operations professional leading and creating efficient processes.
- Knowledge of supply chain management, inventory, operations, and production control.
- Experience working with advanced ERP systems.
Responsibilities
- Responsible for supporting the sales team on seasonal go-to-market strategy, ensuring alignment with overall brand objectives and optimizing product launches across the US and CA.
- Lead efforts to address and improve operational inefficiencies in Amazon’s and Columbia’s supply chain, collaborating with cross-functional teams to develop and implement strategies to reduce challenges like chargebacks, shortages, and pricing claims.
- Create and maintain centralized reporting and a shared seasonal buy calendar across all brands, consolidating key metrics and aligning stakeholders on priorities and timelines.
- Lead post-mortem analyses of buying seasons, identifying key challenges and successes to inform continuous improvement strategies for future projects and share best practices across all CSC brands.
- Manage and track multiple projects simultaneously, leading cross-functional collaboration and providing progress updates to key stakeholders.
- Performs other duties as assigned.
Preferred Qualifications
- Experienced in a role blends a mix of autonomy with regular collaboration with cross-functional company teammates in Marketing, Merchandising, Analytics, Operations, and Planning.
- Experienced in fast-paced environments and an ability to estimate, balance, and adhere to complex and changing timelines.
- A solid problem solver!
- Passionate about apparel and soft goods!