Senior Sales Operations Manager
| Company | Signifyd |
|---|---|
| Location | Austin, TX, USA, Chicago, IL, USA, Denver, CO, USA, United States |
| Salary | $110000 – $145000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 4+ years of progressive experience in Sales Operations, with a strong focus on Enterprise markets.
- Proven track record of success in implementing and optimizing sales strategies, processes, and playbooks.
- Expert-level proficiency with Salesforce, including report and dashboard creation, data hygiene, and process automation.
- Demonstrated experience with sales enablement tools such as Outreach.
- Strong analytical skills with the ability to translate data into actionable insights and strategic recommendations.
- Experience managing and optimizing sales productivity and performance metrics.
- Understanding of the sales funnel and ability to identify and remediate bottlenecks.
- Excellent communication and interpersonal skills, with the ability to partner effectively with global sales teams and cross-functional stakeholders.
- Experience in documenting processes and best practices.
- Fluency in English is required.
Responsibilities
- Manage territory assignments and optimize lead/account routing logic based on established Rules of Engagement (RoE) across sales teams.
- Lead end-to-end sales process design and optimization, including opportunity stages, exit criteria, and Salesforce pipeline hygiene.
- Operationalize sales productivity and performance analytics, tracking key metrics such as outbound sequence effectiveness, meeting-to-opportunity conversion rate, stage conversion rates, deal win rates, time to close won, average deal size, and quota attainment.
- Manage the closure of sales opportunities, confirming Annual Contract Value (ACV) calculations to maintain accurate bookings and forecasting.
- Enable North America Sales teams on new or updated processes and tools, including CPQ and Outreach.
- Optimize the Go-to-Market (GTM) tech stack (e.g., Salesforce, Outreach, ZoomInfo) for efficient sales workflows and high end-user adoption.
- Document sales best practices and processes within Confluence.
- Serve as the central point of contact for the North America GTM teams for all revenue-related inquiries.
Preferred Qualifications
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No preferred qualifications provided.