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Senior Sales Operations Manager
| Company | PROCEPT BioRobotics |
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| Location | San Jose, CA, USA |
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| Salary | $144000 – $170000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s, MBA |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Bachelor’s degree in business administration, finance, or a related field. MBA or equivalent preferred.
- 5+ years of proven experience in sales operations required
- 8+ years of related experience required
- Strong understanding of sales processes and sales technologies.
- Proficiency in data analysis, reporting tools (Excel) and CRM software (Salesforce).
- Experience with sales forecasting, pipeline management, incentive compensation planning, quota setting and territory design.
Responsibilities
- Maintain commercial team roster and team assignments to enable seamless onboarding and team transitions.
- Define and maintain territory assignments to ensure appropriate alignment to meet business needs across commercial teams.
- Lead the sales role capacity planning and modeling to optimize revenue and efficiency.
- Design, develop and write global incentive compensation plans to align with performance-based compensation philosophy.
- Model quota and compensation to facilitate incentive strategy and administration.
- Partner with commercial leadership and finance to manage compensation programs, including quota setting, commissions calculations and administration of incentive compensation platform (Performio).
- Maintain global commercial price book and collaborate with marketing to deploy changes, ensuring consistency of pricing, discount structures, and systems.
- Conduct deal analysis and prepare models for Commercial Contracts to drive strategic decisions and address customer needs.
- Analyze and report on key sales KPIs such as revenue by channel, win/loss rates, quota attainment, pipeline velocity, and forecast accuracy.
- Support ad hoc sales analysis as required by Commercial team.
- Oversee the implementation and improvement of sales technologies to ensure they support the team’s needs and performance.
Preferred Qualifications
- Experience with Salesforce CRM and BI tools such as Tableau.
- Familiarity with commissions platforms, ideally Performio.
- Analytical mindset with the ability to interpret data and make actionable recommendations.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
- Excellent communication skills with the ability to collaborate effectively across cross-functional teams from sales reps to C-level.
- Strong project management skills with the ability to manage multiple tasks and deadlines.
- Detail-oriented with a focus on accuracy and quality.
- Experience in medical device or healthcare life sciences industry.
