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Senior Sales Engineer
Company | Dashlane |
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Location | New York, NY, USA |
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Salary | $158000 – $186000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- 3+ years of customer-facing technical experience in a sales, consulting, or other technical roles working with enterprise customers.
Responsibilities
- Work in close collaboration with the customer success and sales team to provide technical and domain expertise for specific opportunities, develop account strategies, and uncover additional business opportunities.
- Assist current and prospective clients with understanding and configuring Dashlane to integrate with their processes and systems.
- Deeply understand the security programs and success criteria of our prospects and customers to provide expert consultation designed to align their goals with what they can achieve with Dashlane.
- Actively drive the technology evaluation stage of the sales process with our prospects of various technical levels.
- Technically close complex and competitive opportunities, through advanced security domain expertise, technical skill and credibility.
- Craft technical content/documentation to show prospects/customers how to implement solutions to satisfy relevant desired outcomes and use cases.
- Effectively consult with CISOs, CSOs, VPs/Directors/Managers of IT & InfoSecurity at companies of all sizes and industries.
- Analyze feature requests from customers and prospects and provide feedback to our Product and Engineering teams.
- Continually optimize the technical sales process and support sales efficiency across the board.
- Stay on top of industry news and developments to provide and maintain a deep industry and domain expertise.
- Provide technical perspective on active deals and help accurately forecast deals.
- Support marketing and sales events and evangelize Dashlane.
- Document relevant activities, account, and opportunity details in our CRM platform.
- Develop and manage long-term strategic relationships with technical contacts at key accounts to drive customer happiness and technical credibility.
Preferred Qualifications
- 3+ years of experience with cloud and on-premise IT environments, enterprise web technologies, directory services (Active Directory, Azure, Okta, G-suite, etc.), endpoint and network management.
- 3+ years of experience working with one or more of the following identity providers: MS AD, MS Azure AD, G Suite, Okta, and other similar services.
- Understanding of core security concerns and threat models within desktop, mobile, and web application architecture, keeping information and user data safe.
- Experience in a SaaS sales environment with experience in deal close.
- Ability to write concise technical documentation.
- Creative and entrepreneurial mindset – interested in helping to build a business with the ability to change direction and operate in a fast-paced, high growth environment.
- Ability to perform day-to-day work with minimal supervision, and new and/or complex assignments with minimal direction; self-directed and resourceful.
- Exceptional verbal and written communication skills and an ability to effectively communicate and influence others.
- Exceptional organizational, time-management, and prioritization skills.
- Strong sense of accountability and responsibility.
- Tech-savvy, personable with natural problem-solving abilities, and demonstrated discretion and ability to work with confidential information.