Senior Resource Manager

Senior Resource Manager

Requirements

• 3+ years of resource management experience in advertising/marketing industry
• Firm grasp of the processes within an agency environment and a love of creating order in the chaos
• Deep understanding of the functional skills and responsibilities of various departmental roles
• Excellent interpersonal communication skills with the ability to motivate and influence across all levels of seniority
• Comfortable working in an environment of constant change and doing so with a positive attitude
• Proactive and confident in prioritizing competing demands in a fast-paced environment

Responsibilities

• Providing exceptional service as a reinforcement for the main office receptionist
• Aiding in the process of coordinating meetings and booking conference rooms
• Assisting with vendor and purchase order requests
• Processing timesheets and expense reports for some of VML executive leadership team
• Handling and supporting additional tasks and projects as needed
• Develops relationships with talent at all levels and works as trusted partner to departmental leadership, making staffing recommendations based on skillset and career aspirations, not just availability
• Maintains knowledge of current and upcoming projects across the agency, building strong relationships with client engagement, Operations, Delivery and new business teams
• Has a pulse on the overall health and happiness of the department, ensuring any talent concerns are escalated to leadership through the appropriate channels
• Alerts capability leads of any potential concerns or issues in meeting key client deliverables due to resourcing and makes recommendations to resolve
• Leads weekly resourcing meetings, to ensure talent is properly utilized and works to resolve any conflicts or balance workloads
• When internal options have been exhausted, identifies needs for freelance talent, creates the business case to hire and works with TA to secure the proper temporary support
• Partners with operations to review monthly utilization reports and share insights and action plan with leadership
• Works with the Talent Acquisition & Human Resources teams to on-board department new hires and freelancers
• Works with project management functions to ensure internal resourcing platforms are maintained
• Overall focus on optimizing talent in balance with constant changes to organizational priorities
• Understands and maintains a knowledge database of team skillsets and career ambitions to be able to properly assign resources and retain top talent
• Is actively working to maintain a balance between agency margin goals, employee’s ability to do their best work all while being a profitable organization
• Actively work with department leads and HR to ensure mobility of talent within the agency and network
• Proactively strategize department staffing needs, identifying peaks/valleys, core competency gaps/redundancies based on client forecasts and trends
• Continuously strategizes new ideas for process improvements and better ways to foster a connected and inclusive creative department culture

Preferred Qualifications

No preferred qualifications provided.