Senior Relationship Strategist - PNC Private Bank

Senior Relationship Strategist – PNC Private Bank

Company	PNC Financial Services
Location	Lancaster, PA, USA, Mechanicsburg, PA, USA
Salary	$Not Provided – $Not Provided
Type	Full-Time
Degrees	Bachelor’s
Experience Level	Senior, Expert or higher

Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
Roles at this level typically require a university / college degree.
Higher level education such as a Masters degree, PhD, or certifications is desirable.
Industry relevant experience is typically 8+ years.

Leads or supports client management activities with clients and prospective clients.
Responsible for the development and execution of a relationship management plan to acquire and retain clients.
Is accountable for ongoing exceptional client experience.
Coordinates with team to determine action plan through thorough discovery of client needs to deliver an exceptional client experience.
Holds team accountable for deliverables.
Held accountable for the growth of their book of business through client expansion and new client acquisition.
Develops and executes strategies for proactively sourcing new relationships for the bank.
Owns communication and contact with existing clients to ensure expansion opportunities are captured.
Manages risk through appropriate client selection and ensures that our service delivery is consistent with the fees being charged.
Maintains timely, accurate and complete sales/client relationship management administration tasks as determined by the business.