Senior Relationship Manager

Senior Relationship Manager

Requirements

• Bachelor’s Degree or approved equivalent combination of education and experience.
• Proven negotiating experience required to win, retain and restructure credit and non-credit services.
• Strong experience, knowledge and training in understanding complex and sophisticated commercial real estate projects, both at stabilization and especially for ground-up construction.
• Ability to effectively present information and respond to questions from diverse groups, including managers, customers and members of the general public.
• Experience in utilization of nCino Commercial Loan Origination System is desired.
• Proficient in Microsoft Office suite (Word, Excel and PowerPoint).
• Effective verbal, written and interpersonal communication skills, ability to write reports and correspondence and speak clearly to customers and employees.
• Ability to deal with normal problems involving multiple facets and variables in non-standardized situations and apply common sense in carrying out instructions and solving problems.
• Excellent organizational and time management skills.
• Ability to work with minimal supervision while performing duties.
• 7 years of experience as a Relationship Manager or the equivalent.
• Must have excellent understanding and working knowledge of commercial real estate banking terminology, loan processing, loan documentation and lending procedures.
• Self-motivated and production-oriented with a proven ability to win and retain new relationships that meet the risk appetite of the Company.

Responsibilities

• Developing a calling plan to maintain and grow existing relationships and developing new relationships that meet WaFd’s client selectivity and risk appetite.
• Engages in business development activities and solicitation of new business prospects for the Commercial Real Estate team.
• Works with Commercial Real Estate teams to ensure that all portfolio management responsibilities are well documented and maintained in accordance with management expectations.
• Ensures that all proper due diligence is performed and collects and analyzes financial and related data to determine the credit worthiness of the prospect and the merits of the specific loan request.
• Establishes, and negotiates as necessary, the terms under which credit will be extended, including the costs, collateral requirements, repayment method and schedule.
• Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business.
• Reinforces the application of superior client service through his or her own example, along with appropriate follow-through with involved clients and employees.
• Ensures compliance with all Bank policies, procedures and processes and all applicable state and federal banking laws, rules and regulations; adheres to Bank Secrecy Act (BSA) responsibilities specific to the position.
• Develops and maintains a deep understanding of non-credit products, seeks to uncover opportunities and appropriate solutions to help clients more efficiently manage cash flow.
• Counsels with and assists in the training and development of Portfolio Managers, Relationship Managers, Loan Coordinators and Credit Analysts.
• Completes special projects, as assigned by the Regional Director.

Preferred Qualifications

• Experience in utilization of nCino Commercial Loan Origination System is desired.