Senior Property Field Claims Adjuster
Company | American Family Insurance Group |
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Location | Cleveland, OH, USA, Elyria, OH, USA |
Salary | $68000 – $113000 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Demonstrated experience providing customer-driven solutions or support.
- Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
- Demonstrated experience handling moderately complex claims, or other equivalent experience.
- Solid knowledge of policies and endorsements related to casualty coverages, or other equivalent knowledge.
- Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
- Must have field property claims adjusting experience.
- Xactimate estimate writing experience required.
- Valid driver’s license required plus an acceptable driving record.
- Obtain state specific property casualty claims licensing.
Responsibilities
- Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
- Identify complex issues and seek assistance. Handle claims on a good faith basis.
- Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
- Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Respond to customer inquiries, make appropriate decisions and close file as needed.
- Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
- Provides all parties with claim process and status; answer questions or redirect to other areas.
- May complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
Preferred Qualifications
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No preferred qualifications provided.