Senior Project Manager

Senior Project Manager

Requirements

• At least 5-8 years of experience within a digital agency environment in a project management capacity
• Experience with digital and social projects and deliverables ranging from $10k to $2m
• Strong ability to manage account, strategy, creative, analytics, and technical teams, as well as manage direct reports
• Bachelor’s degree, degrees in marketing, communications, or related fields preferred
• Understanding of, and experience with executing projects that adhere to platform guidelines, legal considerations, advertising regulations and social/digital best practices
• Highly organized with a strong attention to detail
• Strong communication skills
• Experience in the digital space, specifically as it relates to the digital and social creative process
• Ability to work both independently, and as a part of a team
• Ability to work well in a fast-paced environment

Responsibilities

• Collaborate with Client Service partners (particularly AS, AD, and VP) on engagement planning to meet client goals
• Work with agency specialty departments (Insights & Strategy, Smart, Tech, etc) on resources, budget, timing & task management to ensure their inputs and outputs on a project are aligned with larger timing & milestone needs
• Have deep understanding of creative advertising agency offerings, capabilities, and key resources in order to field all types of client asks
• Be client-facing to speak to key aspects of project execution, especially budget, timing, resource & process considerations
• Develop both initial estimates and full budgets for retainers, complex executions, and atypical deliverables, as well as standard projects, given project knowns, assumptions, client inputs, and agency ways of working
• Develop long, complex schedules for large programs and multi-project engagements ensuring a holistic overview of how all workstreams are interconnected
• Write Statements of Work based on project requirements, Client requirements, the project plan, and larger executional context
• Work with project management department leads (DPM or VP) to develop and customize any project-specific processes or resources to fulfill specific needs
• Be the hub between the creative, client services, and all other internal teams, driving projects forward quickly and efficiently
• Manage the project throughout the full life cycle, including but not limited to: Campaign Strategy, Brand Creative, Websites & Digital Experiences, Social Content, Digital Videos, TVCs, and, in certain cases, OOH and Print
• Track budgets, including review of actual hours & expenses, against both timelines and deliverables for retainers and large, complex, interconnected projects
• Track project against original scopes, especially timing and deliverables; if a change occurs, plan what can be done in scope and what can’t
• Manage schedules, ensuring inter-departmental teams are informing and understanding overall project timing for the day, the week, and overall meetings; communicating status to direct teams, as well as flagging potential issues with milestones or deliverables to senior leads and to manager
• Collaborate with team leads on each project to plan and support overall team success, as well as team tasks, next steps, bandwidth, and needed resources; communicate with department leads on issues or next steps
• Collaborate with producers to build & manage holistic budgets and timelines that will meet production needs for an ask as creative is developed
• Aid in the management of the freelance process when resources are needed, hired, and utilized
• Liaise with finance, operations and legal teams on project and client needs
• Traffic deliverables to Client and/or CS team
• Ensure all working and final project assets are consolidated in appropriate folders on the server; all shared documents are in one folder on Drive; all contracts are signed and on box
• Sign off on project expenses from Finance
• Ensure all time has been put against a job with Biz Ops
• Ensure all project wrap documents are done by appropriate team members (completion reports)
• Understand larger business implications of project and retainer work, and support DPM, CS leads & Biz Ops to make informed financial & staffing decisions based on current and projected work
• Drive larger team dynamics through building cross-functional relationships with individuals and teams
• Collaborate with other department leads to improve and execute project deliverables, process, and output
• Provide guidance, mentorship, and skill-building to Project Managers and Project Coordinators; demonstrate a command of internal and industry best practices, ways of working, and tools, and teach those to

Preferred Qualifications

• Bachelor’s degree, degrees in marketing, communications, or related fields preferred