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Senior Programmer Writer
| Company | Guidewire |
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| Location | San Mateo, CA, USA |
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| Salary | $85000 – $172000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience creating content for enterprise software or developer tools
- Excellent writing and communication skills
- Experience documenting APIs (preferably REST APIs) and writing code samples and tutorials
- Familiarity with web applications, cloud platforms, and AI concepts
- A solid understanding of technical communication best practices, topic-based authoring, and structured content
- Ability to learn independently—by talking to engineers, digging into the code, and trying things out yourself
- Strong collaboration skills and experience working with cross-functional teams
Responsibilities
- Work closely with developers, product managers, and UX designers to understand our products and target audiences.
- Collaborate with other team members to plan and design content for our cloud and AI platforms and services.
- Create developer documentation, including API reference topics, developer guides, cross-product solutions, tutorials, and more.
- Participate in initiatives to make our content more impactful and relevant to our different audiences.
Preferred Qualifications
- Knowledge of Swagger/OpenAPI, Git Markdown, DITA, or XML
- A background in creating developer-first content such as quickstarts, walkthroughs, and use-case-driven tutorials
- Experience working across teams to create end-to-end solutions that span multiple areas
- Familiarity with Agile development practices
- Ability to create or contribute to videos, demos, and interactive tutorials
