Senior Program Manager – Product DNA OU Wave Deployment

Senior Program Manager – Product DNA OU Wave Deployment

Requirements

• Bachelor’s degree
• 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree

Responsibilities

• Oversee and manage the operational aspects of the Product DNA project at the local level; serve as liaison between local project management and planning, local project team, and Product DNA management and team.
• Review status of local projects and budgets; manage schedules and prepare and deliver status reports.
• Monitor the project for each wave from initiation through delivery.
• Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
• Develop mechanisms for monitoring project progress and for intervention and problem solving with the Product DNA and OU/Regional teams.
• Communicate with stakeholders and obtain stakeholder engagement to ensure the end deliverables will solve the business problems.
• Execute deliverables to assure OUs remain on track to the project plan, including role mapping, identification of local procedures needing updating, data migration, etc.
• Assist the Organizational Change Management (OCM) Lead at the local level.
• Adapt the Enterprise communications and engagement strategy to define the local communications and engagement plan.
• As stakeholder liaison, answer implementation readiness questions, including but not limited to local procedures redlines, training development, role mapping activities.
• Champion Product DNA in a way that engages and excites the end user community.
• Prepare and participate in Design Pilots, Usability Pilots and User Acceptance Testing.
• Ensure OUs have the proper design SMEs and deployment resources engaged.
• Provide post go-live Hypercare.

Preferred Qualifications

• Previous Medtronic experience
• 7+ years of program management experience
• Experience using PLM tools (Windchill, Agile, Enovia, etc.)
• Practical knowledge in leading and managing the execution of processes, projects, and tactics in a matrix environment.
• Advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization.
• Ability to establish and maintain a trusted role with the various stakeholders in coordinating multiple functions across multiple organizations.
• Ability to flex in and out where the program needs by wearing multiple hats to lead and/or execute other swimlanes on the program such as local training, role mapping, data migration and organizational change management.
• Familiarity with enterprise level systems (ERP, PDM, PLM, SAP, ALM, etc.).
• Experience managing teams across different geographies remotely.
• Experience using PDM tools.
• Excellent organizational and time management skills.
• Excellent communication and interpersonal skills, negotiating, planning and organizing teamwork; ability to address difficult situations; conflict resolution; resource constraint and problem solving. Strong written communication skills.
• Effective planning and organization skills including the proven ability to work against multiple objectives and on multiple programs simultaneously.
• Ability to balance team leadership responsibilities while still operating as an individual contributor at times.
• Practical knowledge in leading people through change, including execution of processes, projects, and tactics in a matrixed environment.
• Experience implementing initiatives through effective influence management skills at multiple levels in the organization.
• Strong interpersonal, relationship and team building skills.
• Effective verbal and written communication skills and the ability to tailor communication for different audiences.
• Ability to travel: Up to 15% domestic United States if located outside Minneapolis.