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Senior Program Manager – Employee Experience
Company | Samsara |
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Location | United States |
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Salary | $111265 – $149600 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- 8+ years of professional experience
- 5+ years of experience leading and managing significant employee programs, including end-to-end employee listening initiatives for enterprise software companies
- Strong track record of project management skills, including managing multiple projects simultaneously and delivering strategic and tactical solutions
- Experience in people surveys and analytics incl. employee listening methodologies, synthesizing and interpreting employee sentiment (both quantitative and qualitative), identifying insights and providing actionable recommendations
- Exceptional written and verbal communication skills, with the ability to distill complex information into clear, compelling narratives and to influence stakeholders at all levels
- Experience building trusted cross-functional relationships in fast-paced environments
Responsibilities
- Support the development and execution of people strategy initiatives, focusing on pragmatic programs that align with both People Team and broader business priorities (e.g. talent retention, culture activation, workforce planning)
- Own and deliver an employee listening strategy to create a comprehensive and data driven way to support the employee experience and related business outcomes
- Build a culture of insight, trust, action and accountability with leadership and employees
- Manage the successful end-to-end delivery of multiple concurrent workstreams, rolling up your sleeves for program design, enablement, analysis, reporting and action planning
- Drive and champion the ongoing implementation and enablement of the company wide survey management platform (Qualtrics) to centralize all employee listening
- Act as a voice of the employee subject matter expert for continuous improvement of data architecture, measurement strategies, action planning, privacy and reporting practices
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Preferred Qualifications
- Experience using Qualtrics for employee survey management