Senior Program Manager

5+ years of project/program management experience with software development and delivery at scale
Consistent track record of managing schedules, scope, budgets, resource plans, issues, risks, communications, quality/testing plans, and release plans of complex projects/programs
Bachelor’s degree, technical education and/or work experience in technical domain
Demonstrated technical proficiency and an ability to understand technology, designs, challenges and risks
Proven understanding of software lifecycle, release processes, and iterative development practices
Experience creating go-to-market strategies and driving go/no-go release decisions
Expertise in driving software development programs that involve integrating work of multiple technology (server and client) teams from inception to delivery to internal / external customers
Experience in leading complex, business-critical programs with dependencies across multiple teams to include Product Management, User Experience, Legal, Marketing and other business teams
Experience creating and delivering executive-level summary reports and presentations
Excellent listening, written, and verbal communication skills across all levels
Strong decision-making skills
Experience in initiating and driving process improvements
Excel in conflict resolution, collaboration, and people management
Expertise with collaboration tools (Jira, Confluence, Trello, Google Drive, and Microsoft Teams, etc)

Own and drive end-to-end delivery of multiple strategic and complex cross-regional, cross-functional initiatives with multi-level dependencies
Collaborate with development teams to develop full program plans including timelines, dependencies, risk factors, success criteria, and outcomes, while keeping them energized and focused on delivering priority programs
Partner closely with Product Management, Engineering, UX, and Senior Leadership to drive programs strategically
Understand strategy, objectives, priority and goals and translate into tactical execution plans
Identify, understand, visualize and manage upstream/downstream dependencies
Build strategic and tactical models and processes for programs
Anticipate and remove obstacles proactively and effectively
Ensure clear communication for status reporting, issues and challenges to leadership, relevant partners, and team members
Lead continuous improvement efforts to optimize productivity
Build a strong cohesive program team and create a fun and collaborative environment that cultivates creativity, innovation, and learning

Experience in a high-transaction network-based services, video gaming industry, or social media
Domain expertise in one or more of the following areas: video gaming, social, data platforms, trust & safety, monetization, digital commerce, partner management, portfolio management, process implementation, mobile, and/or web development
Experience working with globally-distributed teams and multicultural working environments
Understanding of Japanese language and culture
Hands on experience across more than one development process across waterfall and agile (Scrum, Kanban, SAFe, etc)
Passionate about Video Gaming