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Senior Product Manager – Registrar

Senior Product Manager – Registrar

CompanyCloudflare
LocationLondon, UK, Austin, TX, USA, Denver, CO, USA, Atlanta, GA, USA
Salary$140000 – $172000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Curious and customer-centered
  • Ability to learn quickly
  • Creative thinking
  • Cross-functional collaboration
  • Experience in defining and communicating product vision and strategy
  • Ability to develop and maintain a product roadmap
  • Experience in managing costs and financial oversight
  • Conducting qualitative user research
  • Ability to analyze user behavior and financial metrics
  • Track record of driving excellence and managing complex projects

Responsibilities

  • Define and communicate the vision, strategic direction, and goals for Cloudflare Registrar
  • Develop and maintain a product roadmap that balances core registrar functionality, user experience improvements, new feature development, compliance requirements, integrations, and financial objectives
  • Work closely with finance and registry partners to manage costs, forecasting, and reporting for the Registrar business
  • Conduct qualitative user research through customer calls and surveys to understand the needs, workflows, and challenges of domain owners
  • Collaborate with engineering, product design, and context experience design to draft and review product requirement documents, design specs, and engineering specs
  • Partner extensively with Finance, Legal, Compliance, Marketing, Sales, Customer Support, and Business Intelligence to ensure successful product launches, user adoption, regulatory adherence, and financial success
  • Create dashboards to analyze user behavior, registration/transfer/renewal funnels, experiment results, and key financial metrics
  • Get things done and have a track record of driving excellence, impact, and managing complex projects end-to-end

Preferred Qualifications

  • Strong history of impact
  • Experience managing a product line with P&L responsibility
  • Deep understanding of the domain name system (DNS), ICANN policies, registry operations, and the broader domain registration industry
  • Data-fluency – Can you work directly with data, including financial data, yourself to build confidence in your views and can you use that same data to persuade others?
  • Engineering fluency – while it’s not required, we tend to find success with candidates who have a technical background, formal or otherwise
  • Understanding how the Internet really works at layers 2 through 7