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Senior Product Manager – Insurance
Company | BetterHelp |
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Location | San Jose, CA, USA |
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Salary | $170000 – $200000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- Minimum of 5 years of experience in a product role at a B2C company and proven success through measurable impact and increasing responsibilities.
- Growth and experiments driven mindset with a proven ability to execute and deliver results.
- Deep understanding of unit/business economics and proven ability to balance business and technical considerations for product decisions.
- Super analytical: proven experience in using data and relevant tools for driving critical business outcomes.
- Experience in quickly launching products on a regular basis in an agile environment with a track record of delivering products on time and with high quality.
- Great eye for UX and understanding of its related metrics.
- You must include the word “moussaka” in your application (this goes to being thorough and attention to detail).
- Excellent organizational and leadership skills, strong attention to detail, able to work independently.
Responsibilities
- Lead highly visible and critical initiatives that materially impact the trajectory of the company. This includes end to end ownership of new products, features and experiments with a focus on growing both sides of our marketplace – consumers and therapists.
- Initiate, evaluate and prioritize ideas, gather requirements and create specifications for all product changes that will achieve maximum impact and benefit.
- Analyze and quantify the impact and success of each and every product change we’ve made, and then draw conclusions and plan next steps based on actual data.
- Collaborate with the development and design teams before, during, and after each “sprint” to maximize resources’ efficiency, utilization, and happiness.
- Partner with the design team, create a user experience that is both delightful and effective.
- Perform UAT and functional QA to make sure we only launch high quality features.
- Internally: Work cross-functional with all parts of the company (development, support, marketing, business development, operations) in order to (a) convert their insights into product improvements; and (b) to convey the performed changes to them and to make sure they are being integrated and used effectively.
- Externally: Connect with all external stakeholders (members, providers, marketing channels, business partners, regulators) both inbound and outbound to make sure our product is meeting their needs and requirements.
- Participate in setting the strategy and long-term direction for the organization – both within and beyond the context of product.
- Continually seek ways to improve everything we do and optimize the value we bring to our stakeholders.
- Own KPI’s and be obsessed about them.
- In a nutshell: Ideate, execute, test, measure, analyze, learn, iterate.
Preferred Qualifications
- Experience with the health insurance industry
- Basic SQL knowledge to navigate and utilize BI tools effectively.
- Fundamental understanding of coding skills, with ability to estimate level of effort
- Experience with marketplace-based business models
- Experience with subscription business models
- Experience with data-driven, personalization by segmentation
- Good understanding of marketplace dynamics
- Experience in both desktop and mobile environments