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Senior Product Manager – Engagement + Growth
| Company | Sprinter Health |
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| Location | Menlo Park, CA, USA |
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| Salary | $150000 – $200000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 4+ years of product management experience
- 2+ years of hands-on experience owning a funnel and conceptualizing and implementing growth strategies with KPI-level impact
- Comfort across digital and outbound engagement approaches spanning email, SMS, and calls
- Track record of robust experimentation and data-driven product development at the 1-to-n scale
Responsibilities
- Own the Engagement + Growth vision, strategy, and roadmap across our various products and engagement channels (email, SMS, agent and automated calls, etc.)
- Drive experimentation culture and data-informed product decisions, test optimizations, and iterate on engagement funnel approaches while building patient trust
- Own end-to-end patient engagement from acquisition through service completion
- Drive high-quality product specifications and design deliverables that create intuitive, personalized experiences, earning continued care relationships
- Interface with a broad range of stakeholders from patients and front-line Sprinters to cross-functional and leadership team members to executive sponsors at our partner clients
- Support partner needs around engagement and reporting
- Metrics you will directly influence: Reach rate, booking rate, terminal conversion rate, CAC, and NPS
Preferred Qualifications
- Startup experience, especially those that have gone through rapid growth
- SQL or Python fluency, or experience with Five9, StatSig, Zendesk, or Kibana
- A favorite Lord of the Rings character
