Senior Product Manager – Caregiver Experience
| Company | Spring Health |
|---|---|
| Location | San Francisco, CA, USA, New York, NY, USA |
| Salary | $172400 – $215500 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field.
- 5+ years of product management experience with a solid track record of delivering successful products within or adjacent to the healthcare industry.
- Strong quantitative acumen, with experience in analytics tools and AB testing.
- Experience working with providers/caregivers as end users.
- Experience working with multiple types of healthcare data.
- Experience working in a hyper-growth startup environment, and a comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency as business priorities, user needs, and our competitive environment evolves.
- A strong sense of commercial intuition with experience tying business objectives to product features and development.
- An ability to navigate ambiguity, with a bias towards rapid execution over process.
- A self-starter who thrives when given autonomy, with aptitude and desire to build effective internal and external relationships.
- Strong technical knowledge and foundation in AI/ML and SaaS capabilities.
Responsibilities
- Deliver products that empower every provider to excel, advancing Spring Health’s vision for Precision Mental Health and enabling clinical outcomes at scale.
- Incorporate best practices in mental healthcare and population health to develop a best-in-class virtual session experience for providers and members.
- Identify and leverage emerging technologies, including artificial intelligence, to enhance mental healthcare delivery with scalable, impactful solutions.
- Collaborate cross-functionally with teams in Caregiver Experience, Medical Affairs, and Provider Operations, as well as a dedicated SWAT team of engineers and designers, to rapidly execute against strategic priorities.
- Gather, synthesize, and apply provider feedback to deliver features that elevate provider satisfaction and support market differentiation.
- Partner with data science to measure and analyze the impact of your initiatives, using insights to continuously refine and improve product effectiveness.
- Work closely with the broader Product organization to set strategy within your team’s scope, serving as the subject matter expert and helping guide organizational decisions.
- “Roll up your sleeves” and drive results as an independent, self-driven product manager with stage-appropriate product management rigor and attention to detail.
- Stay informed on industry trends, competitor products, and emerging technologies, proactively sharing insights to shape and evolve product strategy.
Preferred Qualifications
- Experience working with healthcare infrastructure, in AI/ML, and having worked in an early-stage startup environment is a big plus.