Skip to content
Senior Product Designer – Assisted Experiences
| Company | T-Mobile |
|---|
| Location | Bellevue, WA, USA |
|---|
| Salary | $97300 – $175500 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Senior |
|---|
Requirements
- Degree in human-centered design, computer science, research, psychology, or related work experience
- 5+ years experience as a Product Designer or UX designer with demonstrated experience working with product management teams
- 2+ years experience working with Figma
- Knowledge of waterfall and agile working methodologies
- Ability to communicate concisely across technology and business teams
- Excellent communication skills
- Comfortable presenting to stakeholders at various organizational levels
- Comfortable navigating ambiguity in a complex enterprise environment with a solution-oriented attitude
- Superb attention to detail and quality control
- Proficiency in current design and prototyping tools and ability to learn new ones as projects require
- Demonstrated analytical, problem-solving, outstanding organization, and time management
Responsibilities
- Own individual designs for key user experience project flows.
- Establish, evolve and evangelize design strategy across the company.
- Communicate best practices for design and reasoning behind UX decisions to key stakeholders.
- Produce sketches, workflow diagrams, wireframes, prototypes, design guidelines and style guides.
- Build and maintain collaborative partnerships across product, research, and technology functions.
- Champion and cultivate an inclusive culture with a respectful and collaborative work environment.
- Implement Product Development Lifecycle (PDLC) best practices along with the product management team’s specific approaches.
- Understand and contribute to the UX roadmap through partnership with key leaders, to ensure cohesive product experience across lines of businesses (LOBs).
- Contribute to the user experience team in the creation of enterprise applications, design frameworks, visual libraries, and scalable interface assets.
- Implement ethical, accessible, and dynamic features and capabilities, such as AI-driven task recommendations and digital check-in tools, to streamline processes and improve operational efficiency.
- Collaborate with Engineering key leaders to understand and identify tech possibilities and constraints on LOB and company.
- Guide a small team of designers to ensure high-quality output, including sharing a vision of the team and providing feedback and direction on their work.
- Provide constructive feedback on peer designs.
- Create detailed use cases, supporting functional requirements, workflows, user stories, and acceptance criteria.
- Leverage problem-solving skills to ensure project plans deliver on the purpose and maintain key project documentation.
- Ability to work hand and hand with project and product managers to plan, create and execute projects with success.
- Lead product demos to clients and key stakeholders.
- Comprehensive understanding of waterfall and agile methodologies.
- Demonstrate organizational agility to adapt to changing demands.
- Experience with creating user workflow diagrams and wireframes to attain agreements from stakeholders.
Preferred Qualifications
- Scrum experience or certification a bonus
- Enterprise transactional UX experience design complex transactional flows for end users (customers or internal customer support)
- 2+ years experience working as a product manager or as a UX designer working closely with product managers and technical stakeholders to articulate front-end functional requirements
- Strong UX/UI background with an ability to uplevel design deliverables from other team members
- Strong foundations in JIRA
