Senior Pharmacy Account Executive
| Company | Elevance Health |
|---|---|
| Location | Mason, OH, USA, Seven Hills, OH, USA, Columbus, OH, USA, Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Requires a BA/BS and a minimum of 5 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.
- Sales license may be required.
- Travels to worksite and other locations as necessary.
Responsibilities
- Provides strategic planning and account management for large accounts. Directs and manages the administration of contractual requirements and obligations.
- Manages the new and renewal implementation process for accounts. Interfaces with operations to ensure smooth delivery of services.
- Maintains ongoing account relationships at multiple levels throughout the customer’s organization.
- Makes recommendations for improvements to meet customer’s expectations.
- Develops implementation processes and manages reporting processes to ensure client retention and high levels of account satisfaction.
- Provides both on-site and off-site account management, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues.
- Presents monthly, ad hoc, mid-year, and annual utilization and benefit reporting to the broker and client.
- Coordinates open enrollment meetings, renewal process and training sessions.
- Participates in efforts to support standardization across accounts and works in multi-disciplinary teams to design and implement product and operational enhancements.
- Provides guidance or expertise to less experienced account service managers.
- Makes routine account visits.
Preferred Qualifications
- PBM experience preferred.