Senior People Operations Coordinator
| Company | Spreedly |
|---|---|
| Location | Durham, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Ability to work in a hybrid environment, with an average of 2-3 days/week at our HQ in Durham, NC
- Understanding of US labor laws and human resources best practices
- Strong organizational skills, high attention to detail, and the ability to manage multiple and sometimes competing priorities effectively
- Excellent written and verbal communication and interpersonal skills; ability to lead with empathy and leverage a customer-service approach in interactions
- Ability to collaborate as well as work independently
- Ability to handle sensitive and confidential information with discretion
- Experience working in Google Workspace and/or Microsoft Office Suite
- Experience accurately maintaining or updating sensitive information in databases or systems
- Experience working with spreadsheet and reporting tools, including Microsoft Excel
Responsibilities
- Using a combined focus on efficiency and employee experience, support key functions around onboarding and offboarding
- Facilitate orientation activities and create, maintain, and improve new-hire resources
- Assist with the administration of benefits programs, including new hire enrollments, open enrollment, and life event changes
- Serve as a knowledgeable, approachable point of contact for employee benefits questions and leave-related inquiries
- Work directly with carriers for troubleshooting and record maintenance
- Ensure compliance with internal policies, as well as applicable laws and regulations to facilitate leave programs (e.g., FMLA)
- Maintain accurate employee records across HR systems, ensuring data integrity, privacy, and accessibility
- Assist with regular audits and implement improvements to streamline workflows and enhance reporting capabilities
- Identify opportunities to enhance processes and improve efficiency; assist in optimizing tools, workflows, and reporting systems
- Collaborate with the Talent Acquisition team to ensure a smooth and engaging candidate experience
- Coordinate interview logistics and candidate communications, and keep the Applicant Tracking System (ATS) up-to-date to support hiring data and insights
- Partner with the entire People team to drive employee engagement and connection within both hybrid and fully-remote work environments
- Assist with event planning and execution, including our company-wide All Hands events; this role will own the coordination of pre-and post-event logistics and on-site event support
- Ensure functional, inclusive, and functional workspaces for employees in both our Durham and Montreal offices
- Correspond directly with vendors and employees to ensure the offices are well-stocked and meet the needs of the team
- Manage relationships with building management and service providers to address facility needs
Preferred Qualifications
- Experience working in a global workforce environment, and knowledge of labor laws and employment practices in the UK or Canada
- Familiarity with HR systems (e.g. UKG, BambooHR, Workday, ADP) or tools for performance and engagement (e.g. 15Five, Lattice, CultureAmp)
- Experience working at smaller, growth-stage organizations – ideally within the tech industry