Senior Patient Access Specialist – Palliative Care
| Company | Halifax Health |
|---|---|
| Location | Port Orange, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- Experience in scheduling, pre-registration, registration, insurance verification, and financial counseling
- Strong interpersonal skills to interact compassionately with patients and their representatives
- Attention to detail and accuracy in securing signatures and financial information
- Ability to identify process improvement opportunities and participate in improvement plans
Responsibilities
- Accurately schedule patients being referred to Outpatient Palliative
- Obtain necessary documents required for scheduling and registration
- Create accurate and thorough registration records for each patient visit
- Secure appropriate signatures, financial information, and documents
- Identify and collect patient balances
- Screen for payer medical necessity requirements and benefit eligibility
- Obtain insurance eligibility, benefits, authorizations, pre-certifications, and referrals
- Update demographic and insurance information in the system as needed
- Initiate collection process by contacting patients/representatives about date of service deductibles, co-insurance, and co-payments
- Establish financial arrangements with patients according to policy
- Act as the primary documentation source for access and billing staff
- Compile, verify, and distribute reports/statistics and provide support for special projects
- Monitor workflow and ensure individually assigned work tasks are completed
- Facilitate communication between Management and staff
Preferred Qualifications
-
No preferred qualifications provided.