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Senior Operations Manager – Denture Design

Senior Operations Manager – Denture Design

CompanyAspen Dental
LocationChicago, IL, USA
Salary$95000 – $115000
TypeFull-Time
DegreesBachelor’s, Master’s
Experience LevelSenior

Requirements

  • Bachelor’s degree in Business, Operations Management, Engineering, or a related field; Master’s degree preferred.
  • Minimum of 7 years of experience in operational leadership roles, including direct people management.
  • Demonstrated expertise in lean and Six Sigma principles, with a track record of driving measurable process improvements.
  • Strong ability to inspire, mentor, and develop large teams, with a focus on building a culture of continuous improvement.
  • Proven success in enabling decentralized decision-making and fostering team ownership at all levels of an organization.
  • Excellent communication, strategic thinking, and problem-solving skills.
  • The ability to conduct up to 25% travel both Domestic and Internationally.

Responsibilities

  • Lead daily operations for the digital design organization, ensuring quality, efficiency, and scalability.
  • Establish and track performance metrics to achieve organizational goals.
  • Manage resources effectively to meet demand and deliver exceptional service to stakeholders.
  • Implement and sustain lean and Six Sigma methodologies to streamline workflows and reduce variability.
  • Identify opportunities for process improvement, lead initiatives, and measure impact using data-driven approaches.
  • Inspire and coach 7 managers to grow their leadership capabilities and foster a high-performance culture.
  • Drive a team-wide focus on professional growth, collaboration, and engagement.
  • Develop and execute strategies for talent retention and succession planning.
  • Cultivate a bottom-up approach to problem-solving and innovation by empowering teams to identify and implement solutions.
  • Foster cross-functional collaboration to promote alignment, accountability, and knowledge sharing.
  • Push decision-making authority down the organization to encourage autonomy and accountability.
  • Build frameworks and systems that enable frontline teams to make data-informed decisions.

Preferred Qualifications

  • Master’s degree preferred.