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Senior Operations Manager – Denture Design
Company | Aspen Dental |
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Location | Chicago, IL, USA |
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Salary | $95000 – $115000 |
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Type | Full-Time |
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Degrees | Bachelor’s, Master’s |
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Experience Level | Senior |
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Requirements
- Bachelor’s degree in Business, Operations Management, Engineering, or a related field; Master’s degree preferred.
- Minimum of 7 years of experience in operational leadership roles, including direct people management.
- Demonstrated expertise in lean and Six Sigma principles, with a track record of driving measurable process improvements.
- Strong ability to inspire, mentor, and develop large teams, with a focus on building a culture of continuous improvement.
- Proven success in enabling decentralized decision-making and fostering team ownership at all levels of an organization.
- Excellent communication, strategic thinking, and problem-solving skills.
- The ability to conduct up to 25% travel both Domestic and Internationally.
Responsibilities
- Lead daily operations for the digital design organization, ensuring quality, efficiency, and scalability.
- Establish and track performance metrics to achieve organizational goals.
- Manage resources effectively to meet demand and deliver exceptional service to stakeholders.
- Implement and sustain lean and Six Sigma methodologies to streamline workflows and reduce variability.
- Identify opportunities for process improvement, lead initiatives, and measure impact using data-driven approaches.
- Inspire and coach 7 managers to grow their leadership capabilities and foster a high-performance culture.
- Drive a team-wide focus on professional growth, collaboration, and engagement.
- Develop and execute strategies for talent retention and succession planning.
- Cultivate a bottom-up approach to problem-solving and innovation by empowering teams to identify and implement solutions.
- Foster cross-functional collaboration to promote alignment, accountability, and knowledge sharing.
- Push decision-making authority down the organization to encourage autonomy and accountability.
- Build frameworks and systems that enable frontline teams to make data-informed decisions.
Preferred Qualifications
- Master’s degree preferred.