Senior Network Engineer
Company | Alliant Energy |
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Location | Madison, WI, USA, Cedar Rapids, IA, USA |
Salary | $91000 – $126000 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree Computer Science or information technology Preferred
- 4 years of experience in the Information Technology field with an emphasis in networks, telecommunications, voice and/or collaboration technologies.
- Hardware installation experience.
- Proficient in Microsoft Office.
- Experience communicating professionally with end users in problem / urgent situations.
- Participate in on-call rotations, including outside business hours; must be prepared to travel as required.
- Proficient diagramming and flow chart experience using software such as Microsoft Visio.
Responsibilities
- Resolves medium– to-high complexity technical issues escalated through the Information Technology Help Desk and other methods for data, telecommunications, voice, and/or collaboration technologies during and outside of core business hours.
- Interacts and cooperates with other internal and external support groups to facilitate resolution of technical issues to maximize system availability and meet Service Level Agreements.
- Acts as an escalation for more junior engineers.
- Plans and collaborates with team members to research, design, implement, monitor, maintain, and support key of network, telecommunications, voice, and/or collaboration infrastructure to establish stable and reliable services that support enterprise LAN/WAN environments.
- Coordinates the resolution of unplanned changes, upgrades, or outages of integrated network technologies and participates in corporate disaster recovery efforts.
- Provides continual technical expertise in the evaluation, planning, analysis, development and implementation of data, telecommunications, voice, and/or collaboration technologies, including providing roadmaps, processes, and procedures for both project work and general organizational growth in conjunction with other engineers and management.
- Mentors less senior engineers and assists with the development of guidelines and tools for position duties.
- Participates in Team on-call rotation.
- Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.
Preferred Qualifications
- Experience with Cisco ISE/ACI, Perl /Python, pxGrid, Multi-Domain CheckPoint, Technical Collaboration Tools (e.g. WebEx, Telepresence), Basic Linux/UNIX skills and NERC CIP understanding.