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Senior Manager – Strategic Account Management – Food & Beverage
| Company | Block |
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| Location | New York, NY, USA |
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| Salary | $135800 – $245400 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 10+ years total experience in Business Development, Sales or Account Management
- 3+ years experience directly managing metrics-driven customer-facing teams within a high-growth technology company
- 2+ years experience working within food & beverage
- Experience identifying opportunities and independently developing plans of action on behalf of your team
- Excellent written communication for all audiences, including internal senior stakeholders
- Experience working cross-functionally with product teams to serve as the voice of the customer
- Experience serving as a direct senior escalation point for customers to diffuse challenges and identify mutual wins
Responsibilities
- Lead a distributed team of up to 7-8 senior Account Managers focused on food & beverage sellers
- Consistently achieve positive revenue outcomes while maintaining a high return on investment
- Provide 1:1 coaching and performance management to your team members
- Serve as an escalation point for customer challenges, including meeting with customers in-person in New York
- Act as an upmarket food and beverage expert and engage with product teams to serve as the customer voice for upmarket sellers with past success working with executive internal stakeholders
- Create operational efficiencies through stream-lined repeatable processes
- Foster cross-functional collaboration through beta programs, co-marketing, product insights and more
Preferred Qualifications
No preferred qualifications provided.
Benefits
No information provided on Benefits.
