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Senior Manager – Solutions Engineering

Senior Manager – Solutions Engineering

CompanyCloudflare
LocationSeattle, WA, USA, San Francisco, CA, USA, Austin, TX, USA, Phoenix, AZ, USA, Denver, CO, USA
Salary$231000 – $300000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • Demonstrable experience in coaching, leadership skills or team management of mid to large sized SE organizations
  • Experience providing public sector contract management, contract negotiation, compliance, project management, or related support for commercial products, SaaS, PaaS, and/or government contract schedules or frameworks.
  • Experience working with government agencies or customers in the United States.
  • Demonstrable experience in navigating technical sales for large enterprise accounts.
  • Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios.
  • Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers.

Responsibilities

  • Workload Management.
  • Conduct 1:1’s with team members.
  • Act as a point of escalation for team issues, escalate issues that can’t be solved in the team.
  • Recruit, interview, and on-boarding new team members.
  • Develop team members in skills, knowledge and career within Cloudflare, including developing managers or future leaders
  • Manage performance and set the bar high
  • Report on individual SE strengths and weaknesses.

Preferred Qualifications

  • Experience in financial consulting, engineering, software development, product management, customer support & project delivery.
  • Passionate about technology and the ability to explain complex technical concepts in easy-to-understand terms.
  • Naturally curious and an avid builder who is not afraid to get your hands dirty.
  • Experience managing large teams that could include managers.