Senior Manager – Solutions Engineering
Company | Cloudflare |
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Location | Seattle, WA, USA, San Francisco, CA, USA, Austin, TX, USA, Phoenix, AZ, USA, Denver, CO, USA |
Salary | $231000 – $300000 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Demonstrable experience in coaching, leadership skills or team management of mid to large sized SE organizations
- Experience providing public sector contract management, contract negotiation, compliance, project management, or related support for commercial products, SaaS, PaaS, and/or government contract schedules or frameworks.
- Experience working with government agencies or customers in the United States.
- Demonstrable experience in navigating technical sales for large enterprise accounts.
- Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios.
- Proven track record of successfully partnering with account executives and customer success teams to deliver Cloudflare solutions to customers.
Responsibilities
- Workload Management.
- Conduct 1:1’s with team members.
- Act as a point of escalation for team issues, escalate issues that can’t be solved in the team.
- Recruit, interview, and on-boarding new team members.
- Develop team members in skills, knowledge and career within Cloudflare, including developing managers or future leaders
- Manage performance and set the bar high
- Report on individual SE strengths and weaknesses.
Preferred Qualifications
- Experience in financial consulting, engineering, software development, product management, customer support & project delivery.
- Passionate about technology and the ability to explain complex technical concepts in easy-to-understand terms.
- Naturally curious and an avid builder who is not afraid to get your hands dirty.
- Experience managing large teams that could include managers.