Senior Manager – Solution Engineering – Rapidscale

Senior Manager – Solution Engineering – Rapidscale

Requirements

• BS/BA in related field or equivalent industry experience
• 10+ years of experience in IT/cloud infrastructure with at least 3+ years leading pre-sales or technical solution teams
• Demonstrated success leading technical pre-sales teams and complex infrastructure architecture efforts
• Experience with client engagements across mid-market to enterprise verticals (healthcare, financial, education, etc.)
• Proven ability to engage with and influence both executive and technical stakeholders
• Understanding of public cloud architectures (AWS, Azure, GCP)

Responsibilities

• Recruit, lead, and coach a team of Solutions Architect specialists focused on public cloud architectures.
• Ensure your team effectively collaborates cross-functionally with other generalist and specialist Solutions Engineers to provide holistic, multi- and hybrid-cloud solutions meeting clients’ needs and business outcomes.
• Build individual growth plans and guide the team in obtaining technical certifications and internal milestones aligned with RapidScale’s go-to-market strategy.
• Foster a collaborative, outcome-focused team culture where architects and engineers consistently deliver compelling, business-aligned solutions.
• Lead by example through strategic customer engagement, team participation, and ongoing technical development.
• Act as an executive sponsor in key customer engagements, providing strategic and technical oversight during discovery, design, and presentation phases.
• Guide your team in tailoring cloud architectures to client outcomes, blending hosted/private cloud, public cloud, and managed services.
• Oversee and participate in complex workshops, whiteboarding sessions, and stakeholder alignment exercises.
• Drive excellence in proposal and RFP responses through technical reviews and refinement of solution strategies.
• Represent RapidScale as a leader with alliance and channel partners, providing a single point-of-contact with leadership and regional partner teams.
• Work with alliance partners to establish and ensure successful implementation of partner programs (e.g. AWS MAP Program).
• Partner with Product and Engineering teams to bring field insight into future roadmap discussions, ensuring that customer voice shapes evolution.
• Ensure team solutions reflect RapidScale’s standards for performance, security, compliance, and innovation.
• Own the pre-sales technical review process (SOW/Design validation), approving and advising on technical solutions before customer delivery.
• Develop and refine architecture documentation standards, demo environments, and onboarding workflows to improve team scalability and repeatability.
• Partner with Sales leadership to align engineering engagement with territory and account strategies.
• Collaborate with Product, Delivery, and Support teams to drive consistency from pre-sales through delivery and beyond.
• Represent the Solutions Architecture function at conferences, webinars, and customer events, highlighting RapidScale’s leadership in hybrid and cloud transformation.
• Track and report on team KPIs such as technical win rates, certification progress, solution quality, and customer satisfaction.
• Drive improvements in tools, processes, and automation to increase the effectiveness of solution development and handoff.
• Manage team capacity, pipeline coverage, and engagement prioritization in alignment with revenue goals.

Preferred Qualifications

• High-level knowledge of traditional cloud and hosted infrastructure: VMware, private cloud, backup/DR, security, and networking
• Familiarity with DevOps principles, automation, and CI/CD pipelines
• Strong grasp of security and compliance frameworks
• Collaborative and empathetic leader who builds trust and drives results through mentorship and strategic alignment
• Skilled communicator able to translate complex technical ideas into business-centric narratives
• Confident presence with C-level audiences and large client presentations
• Change agent mindset — embraces transformation and can lead teams through growth and ambiguity