Senior Manager – Process Manager: Training and Development – Audit Chief of Staff
Company | Capital One |
---|---|
Location | McLean, VA, USA, Richmond, VA, USA |
Salary | $140600 – $176400 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree or military experience
- At least 3 years experience in corporate training and development, curriculum design
- At least 3 years of experience in process management
- At least 3 years of experience in deck building and presenting to large audiences
- At least 1 year of experience in Auditing, Risk Management, Compliance or a combination
- At least 1 year of People Management experience
- At least 1 year experience with Google Suite
Responsibilities
- Deliver on and evolve the Training strategy for the Audit department
- Build strong relationships and engagement routines across the department to identify and/or align training needs, priorities, and outcomes
- Use integrated thinking, data sources, and industry trends to identify training needs
- Establish strong partnerships with external training suppliers, and find opportunities to maximize partner relationships
- Create and drive a training steering committee that guides organization’s training agenda and tracks and reports training outcomes
- Serve as a leader in the department during significant change by delivering relevant training and addressing dynamic training needs
- Engage regularly with senior leadership and Chief Audit Executive to continually align on priorities and progress
- Drive awareness of and brand the Training program’s value, strategy, and direction
- Deliver various in-person classroom training across Audit’s footprint
- Lead and develop a team of training associates, and elevate the Training Department to best-in-class through creative and timely solutions that build associate knowledge and skills
- Ensure all documentation is regulator-ready
- Travel: This position will travel up to 20 percent of the time.
Preferred Qualifications
- 5 + years experience in corporate training and development, curriculum design
- 5 + years experience in process management
- 1 + years experience in third party relationship management
- 3 + years of People Management experience
- 1 + years experience in design thinking, customer-focused process design, or user experience design
- 1+ years of experience in reporting or data analytics
- 5 + years of experience in deck building and presenting to large audiences