Skip to content
Senior Manager – Order Management
| Company | Pinterest |
|---|
| Location | New York, NY, USA |
|---|
| Salary | $144395 – $297283 |
|---|
| Type | Full-Time |
|---|
| Degrees | Bachelor’s |
|---|
| Experience Level | Senior, Expert or higher |
|---|
Requirements
- A demonstrable background in people management that is aligned with our mission and core values
- Extensive knowledge of financial systems (e.g. Oracle, SAP), CRM systems (i.e. Salesforce), reporting tools and other accounting systems
- Extensive experience in Order Management, Sales Operations, Revenue Operations, or a related field, preferably in an internet advertising company
- Innovative and creative thinker with demonstrated ability to express complex ideas in a clear and concise manner
- Exceptional leader with a verifiable track record of operational rigor by evaluating complex issues from multiple perspectives and performing extensive quantitative analysis
- A minimum of ten years of experience driving large order management function across a global organization
- Bachelor’s degree in Business Administration, a related field or equivalent experience
Responsibilities
- Oversee global sales contracts/sales order processing and review to ensure timely and accurate order fulfillment.
- Analyze and evaluate existing contract review processes using key operational metrics, identify areas for improvement, streamline workflows, and implement best practices to ensure accurate billing and revenue recognition.
- Serve as the point of escalation for complex contracts and order processing issues.
- Closely partner with sales leadership in driving new sales and product initiatives, improving existing processes and identifying opportunities for sales training.
- Lead, mentor, and develop a high-performing Order Management team by setting clear performance expectations, conducting regular reviews, and fostering a culture of accountability and excellence.
- Develop and execute resourcing strategies (including in-house and outsourced talent) to meet evolving business demands, ensuring scalability and the right expertise for short- and long-term success.
- Support new product launches, new sales initiatives and market expansions by ensuring scalable order processes.
- Collaborate with the Sales, IT, Product & Engineering, Finance teams to streamline order-to-cash processes, improve operational efficiency, and resolve issues.
Preferred Qualifications
- Preferably experience in an internet advertising company.
