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Senior Manager – Operations Transformation – Career Preference Recruiting Platform
| Company | Walmart |
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| Location | Bentonville, AR, USA |
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| Salary | $90000 – $180000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s Degree in Engineering, Supply Chain, Operations Management or related field and 4 years’ experience in engineering, project management, supply chain, operations management, or related field OR 6 years’ experience in engineering, project management, supply chain, operations management, or related field.
- Experience in HR technology and program delivery preferably in a large or matrixed organization.
- Strong understanding of recruiting platforms such as ATS or CRMs and how changes impact operational workflows.
- Proven experience gathering requirements and bridging business and technical teams.
- Familiarity with JIRA, Confluence, ServiceNow, Wrike or other ticketing/project management tools.
- Ability to work across multiple recruiting models, including hourly, salaried, early talent, and executive hiring.
- High comfort level managing competing priorities and influencing alignment among stakeholders and support partners.
- Strong communication skills—confident with executive-level updates and technical translation.
- Experience supporting change management, training, and rollout strategies.
Responsibilities
- Own the full lifecycle of Career Preference to sustain, maintain, and enhance the platform, from intake through implementation.
- Manage prioritization of requests based on business impact, engineering capacity, and urgency.
- Communicate regularly with requestors, keeping stakeholders informed throughout the full lifecycle.
- Gather and document business needs, design and align with stakeholder on solutions and partner with Engineering to drive documentation of technical requirements.
- Engage and partner with TA segment leaders and field people leaders to review enhancements and gather feedback to inform requirements, testing, enablement considerations.
- Collaborate with Technical Program Managers, Engineering and Product teams to review technical changes and ensure business context is accurately reflected.
- Review and validate testing, ensuring coverage of relevant business use cases; coordinate testing participants and collect feedback.
- Leverage recruiting domain expertise to provide oversight of user acceptance testing (UAT) and compile final business approval before launch.
- Own or support Change, Training, and Communication (CTC) efforts related to Workday enhancements.
- Manage cutover planning and coordinate timing with operational and business readiness needs.
- Identify and escalate work that falls outside this role’s scope to appropriate support teams, applying sound triage judgment.
Preferred Qualifications
- Workday Recruiting or Talent module experience or certification
- Experience managing cross-functional stakeholders across HR, TA, compliance, and technology
