Senior Manager – Operations
| Company | Centene |
|---|---|
| Location | Pennsylvania, USA, Delaware, USA |
| Salary | $105600 – $195400 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in Management, Business Administration, related field or equivalent experience
- 6+ years of operations experience
- Experience with managed care, insurance, Medicare or Medicaid preferred
Responsibilities
- Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity
- Collaborate with staff to identify internal and external customers and their expectations, initiate process changes to increase quality, decrease costs and improve staff, provider and member satisfaction
- Oversee all work flows of the departments while maintaining production and quality standards
- Ensure compliance with all related laws, regulations and executive orders
- Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities
- Assist in the establishment of the departmental strategies and objectives
- Explore new approaches to work processes by utilizing quality improvement techniques to eliminate waste and re-work
- Performs other duties as assigned
- Complies with all policies and standards
Preferred Qualifications
- Experience with managed care, insurance, Medicare or Medicaid preferred