Senior Manager of Client Activation – Shape

Senior Manager of Client Activation – Shape

Requirements

• 10+ years of relevant work experience
• Deep experience and credentials with the US federal, state and local government professional services market including (but not limited to) senior industry capture and market intelligence roles, DAU acquisition credentials (e.g., OTA qualification), and / or relevant prior government service (e.g., COR, COTR, other GS-1102 series roles)
• Proven leadership record in serving as a thought partner to senior leaders
• Undergraduate degree required, MBA or other graduate degree beneficial
• Excellent interpersonal and communication skills
• A great team player
• A true self-starter with excellent project management skills and an appetite for creativity and innovation
• Strong integrity, maturity and fairness in dealing with people and confidential information
• Exceptional organizational skills; ability to work independently in a low structure environment, direct others and manage multiple people and projects simultaneously
• Proven strong analytical, problem-solving skills – working on complex, sensitive, time-critical issues, quickly getting up to speed on unfamiliar topics

Responsibilities

• Drive the agenda for SHaPE USG work on client and priority client themes, linked to our distinctive capabilities (e.g., offerings)
• Identify and radiate client priorities by understanding the client landscape, surfacing client needs, conducting competitive analysis, and understanding client feedback & wins/losses
• Lead the USG client activation, capture and market intel teams and collaborate closely with the proposal excellence team and client development advisors
• Utilize and develop tools and content to streamline client development for client project teams, tracking and analyzing the client development pipeline, and run client development innovation pilots to incubate and radiate to broader practice (e.g., whitespace client opportunity tracking tool)
• Activate client development by driving white & grey space identification and leading priority campaigns and initiatives, in close collaboration with various practices, teams, and service lines
• Bring the best of client development platforms and programs to every interaction, connecting experts, matching distinctive capabilities, and more
• Be responsible for execution of the activation plan, working closely with Client development colleagues and partnering with other Functions to drive action and results
• Ensure SHaPE USG has strong processes and infrastructure in place for client activation, including enabling easy access to a portfolio of client development resources, collateral and enduring assets (e.g., codification, case references, qualifications), developed by client capabilities
• Help bring together the regional community of colleagues passionate about client activation in the USG

Preferred Qualifications

• Industry knowledge of the SHaPE practice preferred