Senior Manager – Machine Learning Engineering
| Company | ServiceNow |
|---|---|
| Location | Santa Clara, CA, USA |
| Salary | $197800 – $346200 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD |
| Experience Level | Senior, Expert or higher |
Requirements
- Proficient in prompt engineering and developing LLM based features
- Experience with methods of training and fine tuning large language models, such as distillation, supervised fine-tuning and policy optimization
- Experience in using AI productivity tools such as Cursor, Windsurf, etc
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 10+ years of related experience with a bachelor’s degree; or 8 years and a master’s degree; or a PhD with 5 years’ experience; or equivalent work experience
- 4+ years of management and/or technical lead experience, proficiency in providing feedback to work group strategies, policies and plans
- Experience building new products that use challenging algorithms in hands of customers
- Proficient with methods of prompt tuning LLMs
- Knowledge of core AI/ML techniques and algorithms
- Expertise in coding efficient, object-oriented, modularized and quality software. Knowledge of unit testing, profiling, and code tuning.
Responsibilities
- Build the best cloud-based AI/ML solutions to power intelligent enterprise services
- Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software
- Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our users
- Creating and maintaining large-scale data processing pipelines that ensure that data is processed accurately, efficiently, and securely
Preferred Qualifications
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No preferred qualifications provided.