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Senior Manager – Learning & Change Enablement

Senior Manager – Learning & Change Enablement

CompanyRoyal Bank of Canada
LocationToronto, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • 5 – 7 years of experience in a dedicated change management, communications and/or training role gained in the context of global enterprise
  • Outstanding skills in presentation, written communication, materials design and digital creation (e.g. video, learning guides, How To references, etc.)
  • Proven ability to effectively interact and build relationships with cross-functional stakeholders
  • Demonstrated ability to deliver tactically in alignment with strategic priorities and measurable learning/engagement outcomes
  • Undergraduate degree in a relevant discipline and/or relevant post-graduate qualifications (e.g. Prosci certification, post-graduate diploma in communications, PR, adult education, etc.)

Responsibilities

  • Develop and execute comprehensive end-to-end change management plans for Methodology/Practices enhancements.
  • Work collaboratively with stakeholders to assess communication needs and develop and deploy a Practices-specific global communications plan to inform and engage stakeholders on pertinent Practices activities (both BAU and change-driven).
  • Work collaboratively with stakeholders to assess IA Methodology learning needs, develop a global Methodology learning plan, and lead the delivery of the global Methodology learning plan – a key component of the overall CAE Group learning plan.
  • Develop strategies to enhance adoption and mitigate resistance across the organization. Define, measure and report on success metrics.

Preferred Qualifications

  • Working experience in an area such as Audit, Finance, Risk or Compliance
  • Strong preference for candidates able to demonstrate experience or expertise in internal audit theory and/or practice
  • Experience in training and development, corporate communications, and/or project management
  • Experience working in a global environment and managing change across different regions