Senior Manager – Learning & Change Enablement
Company | Royal Bank of Canada |
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Location | Toronto, ON, Canada |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- 5 – 7 years of experience in a dedicated change management, communications and/or training role gained in the context of global enterprise
- Outstanding skills in presentation, written communication, materials design and digital creation (e.g. video, learning guides, How To references, etc.)
- Proven ability to effectively interact and build relationships with cross-functional stakeholders
- Demonstrated ability to deliver tactically in alignment with strategic priorities and measurable learning/engagement outcomes
- Undergraduate degree in a relevant discipline and/or relevant post-graduate qualifications (e.g. Prosci certification, post-graduate diploma in communications, PR, adult education, etc.)
Responsibilities
- Develop and execute comprehensive end-to-end change management plans for Methodology/Practices enhancements.
- Work collaboratively with stakeholders to assess communication needs and develop and deploy a Practices-specific global communications plan to inform and engage stakeholders on pertinent Practices activities (both BAU and change-driven).
- Work collaboratively with stakeholders to assess IA Methodology learning needs, develop a global Methodology learning plan, and lead the delivery of the global Methodology learning plan – a key component of the overall CAE Group learning plan.
- Develop strategies to enhance adoption and mitigate resistance across the organization. Define, measure and report on success metrics.
Preferred Qualifications
- Working experience in an area such as Audit, Finance, Risk or Compliance
- Strong preference for candidates able to demonstrate experience or expertise in internal audit theory and/or practice
- Experience in training and development, corporate communications, and/or project management
- Experience working in a global environment and managing change across different regions